Pacific Fish And Meat
Last updated: [30.09.2025]
At Pacific Fish And Meat (https://pacificfishandmeat.co.uk/), we strive to provide high-quality seafood and meat products. If you are not satisfied with your purchase, please review our refund and returns policy below.
1. Perishable Goods Policy
Due to the nature of our products (fresh and frozen meat & seafood), we do not accept returns for perishable goods. However, if there is an issue with your order, we are happy to assist.
2. Refund Eligibility
You may request a refund under the following conditions:
- You received damaged, spoiled, or incorrect products.
- Your order was not delivered within the expected timeframe.
- You reported the issue within 24 hours of receiving the order.
3. How to Request a Refund
To request a refund, please contact us via:
📧 Email: info@pacificfishandmeat.co.uk
📞 Phone: [Insert Phone Number]
Provide your order number, photos of the issue, and a brief description.
4. Refund Processing
- Once your request is approved, refunds will be issued to your original payment method within 5-7 business days.
- If you paid cash on delivery, we may offer a store credit or replacement.
5. Order Cancellations
- Orders can only be cancelled before dispatch.
- Once the order has been processed, cancellations are not possible.
6. Non-Refundable Items
- Change of mind purchases.
- Orders not reported within 24 hours of delivery.
7. Contact Us
For any refund or return inquiries, reach out to us at:
📧 Email: info@pacificfishandmeat.co.uk
🌐 Website: https://pacificfishandmeat.co.uk/
